Cookies policy


1. Cookies

1.1 Most internet browsers, like Firefox, Safari or Google Chrome, let websites store simple text files called ‘cookies’ on your computer.

1.2 They let websites remember things like your username or password so you don’t need to re-type them every time you visit. They also help websites see how you use them, and this can be used to improve how websites work.

1.3 Under the European (EU) Privacy Directive, E.ON Installation Services Limited have a legal responsibility to tell you about the kind of cookies we use, what they’re for and how to turn them off. We strongly suggest you accept our cookies though, to get the best possible service from our website.

1.4 E.ON Installation services use two cookies created by Google Universal Analytics:

  • Cookies used to distinguish users
  • Cookies used to throttle user request rates to limit the collection of data on the E.ON Install website and expires after 10 minutes.

2. What cookies can’t do

There are quite a few myths about cookies out there, so to put your mind at rest, here’s what cookies can’t do:

  • read your hard disk
  • get your login email address or other personal info unless you provide it
  • create viruses or destructive programmes that could harm your computer
  • instantly fill up your hard drive.

3. How do I turn cookies off?

3.1 How you disable or delete cookies depends on which version of your internet browser you’re using.

3.2 You should be able to check this by going to the About section in the Help or Tools section of your browser.

3.3 To find out more, we suggest you visit, where you’ll find easy to follow instructions for both deleting or controlling cookies from your browser.

3.4 is a third party website, so we’re not responsible for the information on it, but we’re more than happy to recommend it.

4. How we keep your information safe?

4.1 When you get in touch with us, we’ll ask you a couple of security questions before we share any personal details, just to check it’s you.

4.2 When introducing you to the different Finance options we will need to share your details with our finance lender, Barclays Partner Finance to enable you to identify whether you are eligible for finance. All information shared with Barclays is via a secure portal in line with Data Protection Act.